Effective Date: [Insert Date]
At Stanley Shop (“we”, “us”, or “our”), operating through buytoolsdiscount.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information about our professional customers, including tradespeople, contractors, and serious DIY enthusiasts.
1. Information We Collect
We collect the following types of information to provide and improve our professional tool supply services:
- Personal Identification: Name, email, phone number, shipping/billing address
- Business Information: Company name, trade account details (for registered trade customers)
- Payment Details: Credit card information (processed securely via our payment gateway), PayPal email
- Transaction Data: Purchase history, order values, product preferences
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent on site, search queries (particularly for power tools and accessories)
- Communication Data: Emails, live chat transcripts, service queries
2. How We Use Your Information
We process your data to support professional tool purchases and business operations:
- Process and fulfill orders for power tools and accessories
- Provide trade account benefits and bulk order discounts
- Offer personalized recommendations for professional equipment
- Improve our product range and website functionality
- Prevent fraud and ensure transaction security
- Communicate about orders, shipping, and professional-grade products
- Comply with legal obligations regarding tool sales
3. Data Sharing and Disclosure
We may share your information with:
- Payment Processors: Visa, MasterCard, PayPal, JCB to complete transactions
- Shipping Providers: For delivery of heavy equipment like air compressors and power tools
- Service Providers: IT support, marketing agencies (with strict confidentiality agreements)
- Legal Authorities: When required by law or to protect our business interests
We never sell your personal data to third parties for marketing purposes.
4. Data Storage and Security
We implement robust security measures suitable for professional transactions:
- Military-grade 256-bit SSL encryption for all data transmissions
- Secure servers located in the UK with restricted access
- Regular security audits of our systems
- Payment details are never stored on our servers after transaction completion
- For high-value orders (e.g., cordless tool kits), we may implement additional verification steps
5. Your Rights
As a professional customer, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Object to certain processing activities
- Request restriction of processing in specific circumstances
- Withdraw consent where processing is based on consent
Trade account holders may exercise these rights by contacting us via the dedicated trade support line.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience when purchasing professional tools:
- Essential Cookies: For shopping cart functionality and secure checkout
- Performance Cookies: To analyze tool page visits and improve our site
- Functionality Cookies: To remember your preferences (e.g., currency selection)
- Marketing Cookies: To show relevant tool advertisements (you may opt-out)
You can manage cookie preferences through your browser settings.
7. International Data Transfers
As we serve customers globally (excluding some Asian destinations and remote islands), your data may be transferred outside the UK/EEA. We ensure all transfers comply with applicable data protection laws.
8. Changes to This Policy
We may update this policy to reflect changes in our professional tool business. Significant changes will be notified to trade account holders directly.
Contact Us
For privacy-related inquiries, please contact our Manchester office:
Email: [email protected]
Subject Line: “Privacy Query”
Postal Address: 86 George St, Manchester, GB M1C 5QI
Trade account holders should include “Trade Account” in the subject line for priority response.
